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There are two types of lists, determined by their origin: compiled lists
and response lists.
Compiled lists are a common source of names and records that have
been gathered, collected, and entered into a database. The names may have
been acquired through public records such as vehicle owner registrations or high
school teachers. Directories, such as a directory of plant maintenance engineers,
are usually compiled lists. Many lists are compiled from categories in phone
books across the U.S. Examples would be all the photography shops or all the
luggage dealers in the United States. Or all the plumbing supply dealers.
Keep in mind that compiled information - like fish - gets old rather
quickly and doesn't age particularly well.
Response lists are data from people who have responded to an ad or
who have purchased from a catalog, direct mail package, TV ad, or other offer.
With any mailing you are considering, first ask precisely what groups
or what characteristics make up the perfect audience. Then try to find a list
that matches these definable characteristics closely.
Good delivery percentages of your mailing piece to a specific audience
can usually be found in lists of magazine
subscribers. These lists are usually very targeted to their audience, and good because most publishers are
extremely prompt with their name and address corrections. Call a magazine publisher
and ask if their subscriber list is for sale, then ask for the name of their list broker.
There are over 10,000 magazines published so you can probably get
a magazine subscription list that goes straight to your perfectly targeted buyers.
If you're not sure what magazines would be best, there are some
easy-to-use periodical directories found in most reference libraries. The best directories
of magazines are Burrelle's Directory of
Magazines (800-USMEDIA), Bacons Magazine
Directory (800-621-0561), SRDS (800-851-SRDS), and
Oxbridge Communications Standard Periodical
Directory (800-955-0231). If you can't find the exact targeted magazine filled with the eager-to-buy-your-product
subscribers you are looking for in any of these directories, the publication doesn't exist.
You can find any industry - and all the magazines that are sent to that industry -
in under 10 minutes in these useful directories.
Catalog houses earn a good portion of their revenue from the sale of
their lists. Call the catalog and ask for their business office, then ask who handles
their list sales. Almost all catalog houses sell their lists. Catalog houses can be
found in the Catalog of Catalogs from Woodbine House
Publications (www.woodbinehouse.com; 800-843-7323; $28.95 PPD), and The Directory
of Mail Order Catalogs from Grey House Publishing (www.greyhouse.com;
800-562-2139; $250).
Trade associations are usually an excellent source of mailing lists.
Better associations always list the industry's major players. Local associations like
the Chamber of Commerce in your area are usually good for local business
names. You can select by business size, number of employees, SIC code
(the government's industry classification of each business), or any of a multitude
of other selection parameters. Two great sources for finding associations
are reference books from Columbia Books, Inc.
(888-265-0600; www.columbiabooks.com) publishers of the
State and Regional Associations Directory ($79) and
The National Trade and Professional Associations of
the United States ($99). Mailing lists of the associations are $100/M and
are available on labels or disk.
Association lists and data are also available in the
Encyclopedia of Associations by The Gale Group (800-877-GALE) on disk, CD, and
on-line through Lexis-Nexis. This hardbound, three-volume set ($505) is the
motherload of associations - showing detailed information on more than 23,000 local,
state, national, and international associations.
Trade show lists are also great marketing tools - lists of both attendees
and of exhibitors. Check out two great web sites: www.tscentral.com
and www.tradeshowweek.com for trade show information.
The Tradeshow Week Data Book (213-965-5300; $355) is a great tool published by the editors of
Tradeshow Week Magazine. Another great trade show directory is the
TradeShows and Exhibits Schedule from Bill Communications (800-266-4712, 856-619-5800)
- indexed by industry, by location, by date, and alphabetical order for fast lookups.
Two excellent directories for investigating lists at the library are the
SRDS Direct Marketing List Source (800-851-SRDS) and the
Oxbridge Communications National Directory of Mailing
Lists (800-955-0231). We use both in our own office - they're thorough and exceptionally easy to use. These reference
tools are each about the size of the Manhattan phone book and contain nothing but
list data: who owns what list, number of records in each, source of names and,
list pricing. Both tools are available in major libraries.
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List brokers are found in the phone book in every major city. They can
be heaven, supplying incredible information, or hell, looking for that fast buck.
Make sure you ask tons of questions before handing over any money. While you pay
the broker, he actually works for the list owner - so take that into consideration
when you ask questions and negotiate price.
A plethora of list managers of mailing lists can be found in the direct
mail trade magazines such as Catalog Age & Direct Magazines: 203/358-9900,
Target Marketing: 215/238-5300, Direct Marketing: 516/746-6700, and DM News:
212/741-2095.
Some list brokers sell through their own
catalog of mailing lists. These handy reference tools will give you an idea of just what's out there - what kind
of lists are available and counts of how many records exist in the thousands
of different list categories. Want to know how many dentists there are? It's a
piece of cake: 190,168 are members of the ADA. Want to know if there is a list of
picky ale drinkers? Find the list of "Ale in the Mail-Continuity Members:" 70,973
of them. Selling an accounting product? Try the list of Accounting
Institute Seminar Attendees - all 78,634 of them. Looking for college professors? Did
you want the 43,347 who teach English, or the 18,184 who teach history, or the
8,477 in marketing, or the 9,194 philosophy teachers, or the...
If you need additional information - like how many doctors who
specialize in allergies and are the head of their practice with four or more employees can
be found in Pennsylvania - call any of these catalog houses and ask them to run
a count. You'll be able to get that information in about ten minutes. Hugo
Dunhill: 800-223-6454, American Business Lists: 800-555-5335, Best Mailing Lists:
800-692-2378, CompilersPlus: 800-431-2914, and Edith Roman: 800-223-2194
to name just a few. More phone numbers can be found in my books
Uncommon Marketing Techniques and How To Market A Product For Under $500!
Several companies now offer lists of every business or every person in
the U.S. on CD-ROM. These products allow you to create your own list criteria
and generate your own precisely targeted mailing lists. Some of the better
programs make it easy and fast to use their CD-ROM products. Mailing list CDs
are available from InfoUSA: 800/321-0869, and Global Business International:
407/568-5037 to name but two.
One of the best resources for lists is the
Internet. There's no getting around it now, the Internet is here to stay you might as well get on and get used to it.
It's a great - probably the best - research tool available for almost anything, if
you can filter out the crap from the good stuff. But isn't that the way with
all research tools: you gotta figure out which is the good stuff that you can use,
and which is the bad stuff that you've just spent the last two hours looking over
and have now figured out is pretty worthless.
You'd be surprised how many of your
competitors will sell your their customers' names. If not competitors, how about asking other businesses
who serve your market if you can purchase their mailing lists.
Of course, the best list of all - bar none - is your own
house list of current and past customers. These are the folks that know you and trust you;
they've experienced that great customer service you offer and are now willing to
buy something else from you if you would only let them know it's available.
Spend some extra time in this most important area - list research:
tighten your list criteria, do your homework, spend time in research, and find the best
lists you can possibly find. Then test several. It's worth the extra time and money
to target your audience with precision and increase the chance you'll come up
a winner at the post office. There is no single more important factor in creating
a greater response to a mailing than mailing to the best possible list. Whatever
you do, don't settle for a mediocre list unless you want mediocre results.
Bio
Jeffrey Dobkin, author of the incredible 400-page marketing manual
How To Market a Product for Under $500 ($29.95 +$4), and
Uncommon Marketing Techniques ($17.95 +$3) - 35 of his latest columns on small business marketing, now
has a third book: Inside Secrets of Direct
Marketing. Books are available directly from the publisher - CALL TOLL FREE 800-234-IDEA .You never learned this stuff
in college! To place an order, or to speak with Mr. Dobkin call 610/642-1000.
Fax 610/642-6832. From The Danielle Adams Publishing Company, Box 100,
Merion Station, PA 19066. Satisfaction Always Guaranteed.
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